Frequently Asked Questions (FAQ)
What services does Okto Healthcare offer?
Okto Healthcare provides rental and sales services for medical equipment, including HFNC, CPAP, BiPAP, DVT pumps, phototherapy machines, breast pumps, hospital beds, oxygen concentrators, wheelchairs, and more.
How can I rent medical equipment?
You can rent medical equipment by calling us at +91-7829111555 or visiting our website at https://oktohealthcare.com/.
Is there a minimum rental period?
Yes, the minimum rental period is 30 days. Even if you use the equipment for a few days, the 30-day rental fee applies.
Are the rentals prepaid?
Yes, all rentals are prepaid, and payment must be made in advance before equipment is delivered.
Do you provide delivery and pickup services?
Yes, we provide delivery and pickup services, but the charges must be paid by the user.
What happens if the rented equipment is damaged?
The user is responsible for any damage to the equipment and will be charged for repair or replacement costs.
Can I get a refund if I return the equipment early?
No, there are no refunds. Once the rental is confirmed and payment is made, it is non-refundable.
What legal jurisdiction applies to disputes?
All legal matters and disputes fall under the jurisdiction of R.T. Nagar Police Station, Bangalore.
Do you offer rent-to-own options?
Yes, we offer rent-to-own options on selected equipment. Please contact us for more details.
Is the equipment sanitized before delivery?
Absolutely. All our equipment is thoroughly sanitized and tested before each delivery to ensure safety and hygiene.
Do you provide technical support during the rental period?
Yes, we offer technical support throughout the rental period. If you encounter any issues, please contact us immediately.
Can I extend the rental period?
Yes, you can extend the rental period. Please inform us at least 3 days before the current rental period ends.
Are there any discounts available?
We offer a 10% discount for senior citizens and on sleep tests. Please check our website or contact us for current offers.
What are your service areas in Bangalore?
We provide services across various PIN codes in Bangalore, including but not limited to 560032, 560083, and surrounding areas. Please contact us to confirm service availability in your area.
What are your operating hours?
Our operating hours are Monday to Saturday, from 9:30 AM to 9:30 PM.
Do you provide equipment for ICU setup at home?
Yes, we offer equipment suitable for ICU setups at home, including ventilators, monitors, and infusion pumps.
Contact Us
Okto Healthcare & Services LLP
Phone: +91-7829111555 / +91-8105539188
Email: oktohealthcare@gmail.com
Website: https://oktohealthcare.com/